Forum Discussion
Hello. Thank you for restoring my level to 313, multiplayer is now available. However, my account is now completely bugged and deeply out of sync.Every single round (not just every game session, but every new match in multiplayer), all my character customizations, abilities, gestures, and hardware settings (keyboard binds and Inverted Y-axis view) reset to default.When I launch the game, it prompts me with a "Failed to retrieve saved data" error. It seems that when you fixed my level, my profile on the EA cloud server became corrupted or locked in a "Read-Only" state. The server refuses to save any of my active session data or settings after a match ends.Please perform a full server-side profile sync for my account or reset the write permissions on my cloud save data, so the game can actually save my progress, inverted mouse settings, and character items between rounds. Thank you.
Hello, please write your ID. It is located under a nickname in the EA app (I seem to remember there were difficulties finding it because it was incorrect)