Forum Discussion

ROBINSMUMEMMA's avatar
ROBINSMUMEMMA
2 years ago
Solved

club pogo forum times out and won't open

Any chance in this lifetime of getting the Club Pogo Forums page fixed so it doesn't time out and keeping it that way??  It seems that when there is something that upsets Pogo members, the forums pag...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hello @ROBINSMUMEMMA 

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information? 

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hello @ROBINSMUMEMMA 

 

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

 

  • Try restarting your device and potential your internet equipment
  • Clear your Web browser Cookies/Cache
  • Check if your device has updates, as well as your web browser
  • Try using your browser Incognito Mode... This may require you to manually sign in
  • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information? 

 

  • Screenname:
  • What Device are you using?
  • Which web browser do you play on?
  • Do you get an error message at all?
  • Screenshot of how your game appears...

Thanks and have a Great Day!   

About Pogo General Discussion

Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.1,548 PostsLatest Activity: 53 minutes ago