Forum Discussion

New Novice

1 month ago

Solved

Lucky Cat Bingo lagging

Game lagging for many days now, making it very frustrating to play. I did all the clearing cache memory and stuff... still lagging. The problem is clearly on your end. Normally I wouldn't care, LCB ...

feedback

EA_Lanna
1 month ago
Hi folks.

Thanks for flagging some performance issues you're experiencing with Lucky Cat Bingo. I played a few matches myself there and didn't run into loading issues.

For performance issues, it can help to run through some basic troubleshooting steps to flush out any cached data and help things sync up. Please try the steps shared below:

Clear Cookies and Cache

Check for browser updates

Check for Device Updates:

PC

MAC

Android

iPhone

If the issue continues after trying those steps, please share a DxDiag (Windows) / System Info (Mac) using these steps:

[Windows] How to diagnose game issues on your PC using DxDiag

[Mac] System Information User Guide

[EA Forums] How to attach a file to your forum post

This will help us get a better idea of what may be happening for you.

- EA_Lanna

MaMaBlue1969

Seasoned Rookie

1 month ago

The game doesn't load & of it does you lose tokens, don't get awards & when you daub the system doesn't recognize that you're clicking to do so. If a game does "work" it is filled with restarts.

This is bothersome but especially bothersome during a special event to play to win "limited edition" items. At my last attempt to play today about 10 minutes before posting this, I could not get the game to load/work at all. Very sad about this.

How will you make this up to us? Thank you