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gepers2's avatar
gepers2
6 years ago
Solved

AM NOT GETTING CREDIT ON COOKIE CONNECT AM STUCK ON 10 WHEN IT SHOLD BE OVER 100

Playing cookie connect and choclat3e chip cookies reward stuck on 10   have been playing for 30 minutes yesterday  and 15 minutes today  and total does not change

[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]

  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @goarmyabn.

    Just to confirm, is this for the Cookie Run Lap 4 badge?

    Can you try a few things for me? First, please give try closing and re-opening your browser. This can clear the memory that your browser is using on various game tabs, in case that may be blocking it from updating.

    Please also try clearing your browser cache to see if that can clear out old data that may also be blocking the updates.

    If those two ideas don't work, please give another supported browser a try to see if that helps in updating the challenge. For example, if you normally use Firefox, please try Chrome to see if it improves progress.

    Arrenai 🐱

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    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @gepers2.

    What is the name of the badge challenge that are you working on? I'll be happy to take a look.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @gepers2. I'm just checking in.

    Are you still having trouble with your badge challenge? If so, do you know what the name of the challenge (not the game) is?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • goarmyabn's avatar
    goarmyabn
    6 years ago

    I am not getting credit on cookie connect, badge is serve chocolate cookies.  I have been stuck on 50 now for over 10 games with no changes.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @goarmyabn.

    Just to confirm, is this for the Cookie Run Lap 4 badge?

    Can you try a few things for me? First, please give try closing and re-opening your browser. This can clear the memory that your browser is using on various game tabs, in case that may be blocking it from updating.

    Please also try clearing your browser cache to see if that can clear out old data that may also be blocking the updates.

    If those two ideas don't work, please give another supported browser a try to see if that helps in updating the challenge. For example, if you normally use Firefox, please try Chrome to see if it improves progress.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @goarmyabn. I'm just checking in. Have you had a chance to run the troubleshooting yet?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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