Farm Merge Valley Stuck at Daily Rewards pop up

For the past several hours I've been getting the error message "Unfortunately, your progress could not be saved. Do you want to try saving it again?" while attempting to play Farm Merge Valley. The error is occurring on all my devices.

my farm game has been frozen for 24 hours!  I enjoy this game!

Game loads but then as soon as i click on something it freezes

I am so angry! it has been days since Merge farm could be played! it is frozen. no action from popo!

this game is freezes up been that way all day.

Merge academy, farm merge valley, solitaire home story, lucky cat bingo are some of the games that did not load or load an blank page, white or black or blue.

Another problems began few days ago with cards flipping on solitaire home story. You modified them with something that bothers the eyes. Also, the time rewards should stop counting during commercials or instant offers that appear and interrupt the game playing.

At merge academy I bought items and afterwards disappeared.

My game of farm merge has been mess up now for three days .I wish someone would fix it.

Wondering why it's not working today.  

It has not worked  for 2 days 

Hello everyone! I just took a look at Farm Merge Valley, and the game is loading and playing as expected on the Pogo website. Let's focus now on getting you back in!

First, something important to be aware of, this past week has seen a significant number of updates roll out across browsers, operating systems, and graphics drivers, all within a very short window:

⫸ Google Chrome 152 (Aug 25–28) Includes security fixes to WebGL and WebGPU, the systems your browser uses to render game graphics.

⫸ Microsoft Edge 152 (Aug 27) Now on a new biweekly update cycle with changes to how browsers handle page events.  "Biweekly Cadence" = Edge now updates every 2 weeks instead of every 4–6 weeks (this is major)

⫸ Firefox 154 (Aug 28) New features and stability changes.

⫸ Safari / WebKit:  Silent security patches pushed to Apple devices with no published notification (yet)

⫸ Windows 11 August Update (KB5121003) Microsoft is currently investigating reports that this update is disrupting games. Statement from Microsoft → Windows 11, version 25H2 known issues and notifications | Microsoft Learn "Some games become unresponsive when certain drivers are present" They are currently rolling out patches for their users.

⫸ iOS Rapid Security Response: Silent WebKit fixes that may affect browser-based games.

⫸ NVIDIA (Aug 25) and AMD (Aug 26): New graphics driver updates. Huge for gamers, because these updates directly control how games render, load, display, and perform on our devices

When your browser, operating system, and graphics drivers all update within the same week, they can conflict with one another and with the games you play. This is often what causes sudden freezing, black screens, or failure to load in games that were working fine just days ago.

Also, all games on Pogo are built independently of each other. Each game stores its own files and requires different resources, scripts, and assets to load and run. So if one game is not loading or freezing while others are working, that can be expected.

Here's how to get things running again:

• Check for Browser and Device Updates: Ensure you are running the latest versions.
• Clear your browser cache and cookies completely.
• Update your graphics drivers (Windows Users): Visit your manufacturer's website (NVIDIA, AMD, or Intel) or check through your device settings.
• Restart your device.
• Try loading the game in a different browser or in an incognito/private browsing window.

If you continue to have an issue:

Report to EA Help → Pogo – Official EA Help support  Just sign in with your Pogo credentials and scroll down to the bottom until you see the Contact Us button to open a case anytime you need help.

Report here in EA Pogo Forums by replying in this post with the following information:

• Pogo username:
• Device Type (PC, Laptop, Phone, Tablet):
• OS version (Windows 10, Windows 11, or macOS):
• Browsers Tested: (Microsoft Edge, Google Chrome, Firefox, Safari, etc.):
• Any Error messages or Error Images:
• Screenshots showing what’s happening:
• What Troubleshooting Steps you've already completed:

If you need help finding the information above, please view this guide → How to Report a Problem on Pogo - Complete Guide

Please give these troubleshooting steps a try! If you have any questions or need any help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we would be happy to offer you more support! This issue will continue to be monitored.