Garden Blast: Not Loading with Spinning Flower

Garden Blast not loading

Garden Blast not loading. All other games load just fine. How do I get help please? I'm not sure I'm even in the right place to report this. Thank you for your help

I am having the same issue with Garden Blast. Have not been able to play for several days. If I do NOT login I can play starting with Level 1 so it is not my browser, cache, internet connection, etc.

I played some earlier this morning, but then it started hanging on the loading screen after you press Play. Cleared cache and rebooted, still can't get in.

Same here. 4th day. Spinning flower. 

Still no game, won't load the main screen. I've made sure browsers and windows are fully updated, cleared cache and cookies, and rebooted (all multiple times)

Wolfn7​ Hello, and thanks for reaching out and including your device information. This is exactly how game loading issues should be reported, great job! I double-checked the game on my end, and it's currently loading on the Pogo website. However, I noticed that your browser version is slightly behind, through no fault of your own. There was a pretty significant change recently to ALL browsers, which I posted about here in the EA Pogo Forums → 🔁 Pogo Players: Browsers Are Changing — What You Need to Know | EA Forums

What this change means for a browser-based gaming site like Pogo, and for our devices overall, is that we'll all need to update and clean them a bit more often moving forward. Browsers now release updates every two weeks instead of every four, and each update changes how the browser handles the files and data that websites store on your computer. Pogo games save pieces of themselves on your device, such as images, game code and your settings, so they load faster the next time you play.

The problem is that after a browser update, or after a game gets new content like Garden Blast's new levels on September 22, those saved pieces can be left over from the older version. The browser tries to mix old files with new ones, and the game gets stuck partway through loading. That's usually when you see the spinning flower or other loading issues. Clearing the old data gives the game a fresh start, so it downloads the current version and loads the way it should.

Additionally, if you or anyone reading this post has more than one browser on your device, you'll need to update and clean each one individually. Updating and cleaning one doesn't help the others. Google Chrome, Microsoft Edge and other browsers are each their own separate program.

For all readers: Please take a moment to log out of Pogo, update your browser and device to the latest versions, clear any cached or outdated data, restart your device, and then log back in to Pogo.

Need help or want to learn more about cleaning, updating and troubleshooting? Check out these guides for step-by-step instructions and links for your specific device and browser:

• Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users | EA Forums
• Pogo Game Loading: Troubleshooting Guide for Tablets and Phones | EA Forums
• 🌈Pogo Graphics Guide - Windows Users | EA Forums
• Basic Troubleshooting Guide → Pogo Troubleshooting Guide | EA Forums

Below is the main version number of each browser, which is the number before the first period (for example, Chrome version 154.0.8037.58 is version 154). Please remember these will change frequently. With browsers now releasing scheduled updates every two weeks, they can also update in between for unexpected patches or fixes.

Please give these troubleshooting steps a try! If you have any questions or need any help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we would be happy to offer you more support.

I am having the same issue

Yes, I just did all that. I am now at 154 of Chrome and 156 on Firefox. Then cleared cache and cookies, and did a cold boot (shut down then power up). Still doesn't load. Doesn't load on firefox either. If I log out of Pogo and use a guest account, it loads just great. Then won't load with my main account again. 

This issue has nothing to do with my computer settings.  My husband can login, on my computer, and play Garden blast just fine.  So, it has to be an issue with my login name.  Please fix this issue.  This is my favorite game.  I play this everyday.