Monopoly Sudoku doesn't award the game play winnings. I won about $20MM from a game and it didn't register. Got a message that said there was a problem. So I tried again and won $10MM and it still didn't award the money.
Can those winnings be awarded to me? I used paid power-ups to earn them, which are now gone.
Thank you.
Hi. I have the same challenge. I have lost about 40 million in earned Monopoly income as I play the Expert Level and use Power Ups to augment the winnings.
I would like to know if Pogo will honor the lost Monopoly income and the gems I used to purchase the Power Ups.
As a 17-year member, I am giving you the chance to provide feedback to the multitude of complaints.
Otherwise I will be contacting the Better Business Bureau and seeking legal counsel to what appears to be a lackadaisical response to said complaints.
Exemplary customer service should be the priority during these times as your site has helped many of us by alleviating stress.
You, as a company, should not be adding to that stress by the inability to fix a tech challenge in a respectable amount of time or at least advising your members on how they will be compensated for this inconvenience.
It would be wise for upper management to take this seriously.
Thank you.
