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offJp204's avatar
offJp204
Rising Novice
12 months ago
Solved

Lucky cat bingo is not registering coins for rewards

Lucky cat bingo is not registering coins as rewards.  I’ve played about 7 or 8 games to get rewards and it is not adding up my rewards into coins.


  • RESOLVED - Accepting As Solution For Visibility Purposes

    Re: Service Update - Lucky Cat Bingo

    by Pogo_Sconnie » November 20th, 2024, 1:55 pm

     
    Hi everyone -

    I wanted to provide an update on the issues related to Lucky Cat Bingo. Both issues have been resolved. Please log out and back in, and the game should play as intended. Thank you for your patience.

    sconnie
     
    (CM: Edited to add the 'Solution banner + disclaimer) (updated additional info from Sconnie )

     
    Special Note: Thank you to all the players who brought this issue to light for the betterment of our community.
     
    Please watch this posting or the link to the Pogo Forums posting above for updates on when this issue has been resolved. 
     

39 Replies

  • rankqz704's avatar
    rankqz704
    Rising Rookie
    12 months ago

    Ditto, not earning tokens, but it subtracts tokens as I play. No error messages. Playing on Android.thx much.

    Rescuebabe2002

  • LSMITH1062tM's avatar
    LSMITH1062tM
    12 months ago

    Yes, I just played 2 games and got 3 bingos. When Bingos reach 0, the game freezes and does not reward the points or Bingos. I played earlier today and all was good. But now it is broken.  There have been a ton of technical issues with Pogo in the last few weeks. What is going on?

  • DPQ3212's avatar
    DPQ3212
    New Scout
    12 months ago

    Same question. I just noticed that in addition to no tokens being awarded during the free game, my cat coins had been deducted even though I could only play the free game. Will we be reimbursed?  On top of that, the game freezes following the last bingo called making participation in the game an exercise in futility.

  • Julie19541's avatar
    Julie19541
    Seasoned Newcomer
    12 months ago

    Come on we pay good money for Pogo and there is always some problem with the games.  You offer games and then we can't even play them.  When will Lucky Bingo be fixed 

  • Julie19541's avatar
    Julie19541
    Seasoned Newcomer
    12 months ago

    Come on we pay good money for Pogo and there is always some problem with the games.  You offer games and then we can't even play them.  When will Lucky Bingo be fixed You have alot of unhappy people.  

  • Been playing this morning now having issues again with Lucky Cat Bingo lost gems and unable to play numbers. I have to log out and come back in and also losing tokens for previous game! I pay too much for being a monthly player and buying gems. I want someone to address the issues   

    Hoyleca

  • I have signed in and out of pogo. I even restarted my computer and signed in again. After 5 times of this it is still not registering anything I have won. I am working on a challenge.

  • DPQ3212's avatar
    DPQ3212
    New Scout
    11 months ago

    Working on 35 Bingos under diamond ruleset. Never awarded enough tokens (even though I've "earned" them according to payment schedule) to be able to buy into the game so participating in challenge is an exercise in futility. If Pogo is going to publish a challenge the specific game  needed to fulfill challenge requirements ought to actually function so that the goal is attainable.

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