Forum Discussion

momomsan's avatar
momomsan
Seasoned Newcomer
1 month ago

Mahjong Sanctuary Feathers & Stars

Not getting the feathers after winning random levels.

6 Replies

  • foodkitty's avatar
    foodkitty
    Seasoned Newcomer
    16 hours ago

    What about coins? I don't care about not getting the stars, because I've finished all the levels. But I'm also not receiving any coins when I win a level I've already won.  Do you only win the coins on new levels? Because if that's the case,  I'll only play when the new levels come out, whenever that may be. 

  • Hello everyone! This is a common question, so you are definitely not alone in wondering!

    Currently feathers and stars in Mahjong Sanctuary are awarded for completing new levels. Replaying previously completed levels or random levels you have already finished will not award additional feathers or stars. If you have reached the highest available level and are replaying earlier ones, you will not receive feathers for those replays. New feathers and stars will become available when new levels are released.

    I understand this can be frustrating and if you believe you completed a brand-new level and did not receive your feathers or stars, please take a moment to reach out to EA Help so they can review your specific account → Pogo – Official EA Help support Just sign in with your Pogo credentials and scroll down to the bottom until you see the Contact Us button to open a case anytime you need help.

    Additionally, the current Game of the Month badges for Mahjong Sanctuary in August 2026 do not require new levels, feathers, or stars to complete. As shown below, the challenges involve matching flower tiles, filling the Combo Meter, making matches, and winning games — all of which can be accomplished on any level, including replays.

     

    Hope this clears things up and Take Care! 

  • cjngranny01's avatar
    cjngranny01
    Seasoned Rookie
    1 day ago

    WHEN WILL YOU FIX THIS? WHY YOU ADDED THIS AS A CHALLENGE AND WE CAN’T GET THE FEATHERS FOR PLAYING THE CHALLENGE?  WILL YOU REPLACE ALL OUR LOST FEATHERS????????

  • inmylife0Zh's avatar
    inmylife0Zh
    Rising Newcomer
    1 day ago

    im ranked out in sanc and doing reruns,when i win they give 20 feathers credit and are added to my total,at the moment none are registering on total,why not???

  • rose22bud's avatar
    rose22bud
    Seasoned Traveler
    4 days ago

    This has happened to me too. Twice today.  I have lost out on two  500 feathers.

  • cjngranny01's avatar
    cjngranny01
    Seasoned Rookie
    7 days ago

    This is A MONTH OLD AND IT IS NOT FIXED, it has not been giving me the feather coins either.  You owe me over 600 feather coins!!  I have reported this several times and today it is not FIXED!  We need a refund from POGO BECAUSE IT IS NOT WORKING 

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 2 days ago
6,051 Posts