Mahjong Sanctuary!! Still waiting for my game to be fixed!!

foxietrot0143rO​ 

Hello! This post is about a Mahjong Sanctuary. Are you also experiencing an issue with this game? If so, would you mind sharing what exactly you're experiencing?

fond421EZUNI​ 

"I've made several requests now to have my issues resolved with my game.

It's been several weeks now that I've been stuck on the same level & I'm losing a lot of points!!

How come this is an ongoing problem & it seems like nobody at pogo is trying to fix this"

• Please view replies and emails.
• How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898
• [POGO] How to Contact EA Support | EA Forums - 12464874
• Games Forums Home | Mahjong Sanctuary (lots of player tips, hints and notices for the game)
• What level are you on? How are you "losing a lot of points"?
• Have you completed all the tasks list for the biome? If so, have you clicked on the map to change biomes?
•  Did you happen to try any of the troubleshooting steps yet to help pinpoint the issue?

my games also not working please fix pay to much not to play the games

I've made several requests now to have my issues resolved with my game.

It's been several weeks now that I've been stuck on the same level & I'm losing a lot of points!!

How come this is an ongoing problem & it seems like nobody at pogo is trying to fix this?

It does the same thing to me also, but it takes my point. I have lost over 20,000 points. This sucks POGO

My game is still stuck on the same level Pogo gods.

Can U pls fix this ongoing problem asap!!

I'm losing a lot of points!!

Thank U!!

Dear Pogo,

Can you  please fix my game again asap?

Stuck on the same level & losing points!!

Thank U!

anon777123​ 

Hello! Sorry you are unable to advance further in the game. Would you be so kind as to provide additional details regarding the issue you are experiencing?

• What level are you on?
• Have you completed all the tasks list for the biome? If so, have you clicked on the map to change biomes?
•  Did you happen to try any of the troubleshooting steps yet to help pinpoint the issue?

Please take a moment to respond to these questions.

fond421EZUNI​ 

Hello! I have sent you a few replies and emailed you here a week ago, would you please take a moment to answer the questions in the reply here for you listed below?

Yes, this is happening to me also.  Can's seem to advance to the next level.. I hope they fix this asap!!

You guys finally fixed my game after over a month stuck on the same level & losing a lot of points.

It's already stuck again!!

Why does this keep happening?