Matching Moments - Loading bar doesn't show percentage

Hi FREAKYWALKoh​,

Thank you so much for describing how the loading issues is showing up in your game. That really helped me understand how the loading issues are happening for you specifically. 

FREAKYWALKoh wrote:

he loading bar comes on but never indicates any percentage. I've left it on for a few minutes and it doesn't change.

Hmmm interesting. If you haven't tried it yet, could you test it in another Pogo game and see if you're still seeing the same loading issues in-game?

In the meantime, it might be worth trying these few basic troubleshooting steps. They can help with loading issues by tackling some of the more common connectivity blockers:

1. Check and approve any pending updates on PC and Chrome 
2. Closing other running programs and browser tabs can help by freeing up resources, like processing power and memory
3. Clear your browser’s cache. Search "clear cache" in a search engine like Google to learn how to do it.
4. Turn off any pop-up blockers on your browser.

 

- EA_Lanna