Forum Discussion

Seasoned Novice

1 day ago

Matching Moments - Loading Issues - Stuck on Loading Screen

Hi. The game starts up and then you can hit the reward - following the girl comes out and I hit the button - all of a sudden it is no longer downloading - can't play at all. I'm playing on Mac Boo...

mac

technical issues

Judyjudyjudy42

Seasoned Novice

14 hours ago

Hi Lanna, Here is a screenshot you requested. Thank you. Judyjudyjudy42

EA_Lanna

Community Manager

13 hours ago

Hi Judyjudyjudy42,

Thanks, dear. That helps clear up where it's cropping up.

You mentioned you were playing on TUSK browser. That might be the issue, as TUSK isn't one of the supported browsers for Pogo. Could you test this on Safari, Firefox, or Chrome?

- EA_Lanna