Forum Discussion

barbiedolli101

New Traveler

1 month ago

Matching Moments not Loading

loads but can't move any pieces in game frozen

bug

technical issues

JancyDreamerku

Rising Novice

1 month ago

I'm having the same problem. Matching Moments will open and I can see what the next task is, but when I try to play it will load to a game screen but is frozen; I cannot move any pieces, use power ups, nothing. The board does not even highlight / show available moves. All I can do is exit the game. I'm playing on Chrome.

JancyDreamerku
Rising Novice
1 month ago
Update, as of today the game will not even load. If I click to play it puts me on the load screen and nothing happens.
matterbb
Newcomer
1 month ago
I bought the new challenge yesterday and my prizes for wins aren't showing up. I'm not sure how to start my own comment, so I piggybacked on this one. Freedam606 is my screen name. I've been a member for well over 20 years and I hope this comment is addressed. I'm playing on microsoft edge.
ascollett
Rising Newcomer
1 month ago
I as well as many others it appears, are having this same problem of Matching Moments loading but then cannot move any pieces. Seems like it must be a problem with the game so would be helpful if this was fixed by the company rather than sending everyone down the rabbit hole with stuff to check, download, etc.