matching moments

Matching Moments re-set.  Because of the chapter re-set but not the levels I am now stuck with no more star levels, unable to move onto the next chapter which is available, I bought the gold ticket and unable to see decorations awarded.  I have tried cache clean outs etc but no change.  The only solution I can think of is to reset both the chapters and levels to the beginning and start again, I am prepared to lose coins and powerups won just to be able to play this game.  See screen shots.  regards Aussie Deb.

I am re-posting this in hope of at least an acknowledgment, and hopefully a fix.