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MCPO2000Qp's avatar
MCPO2000Qp
Seasoned Scout
5 months ago
Solved

Merge Academy daily not counting Sugar Rush orders

The daily Merge Academy did not count the 3 orders I completed in the Sugar Rush Event.  It only counted the one i completed in classic mode.  I am at a level that I would be lucky to make 5 orders in a week (in Classic mode), let alone a day.

  • Hi Folks, 

    Thanks for flagging this. I wanted to follow up on this as I've been out, and share that it was on our Studios' radar, and a fix was released as soon as possible on Thursday evening. We've tested it and confirmed it's giving credits for completing orders after the fix was released. 

    Appreciate everyone who took the time to give us a quick heads up on this, and want to wish you happy gaming. 

    - EA_Lanna

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  • I'm having the same issue and also on a high level in classic mode I completed 2 orders in sugar rush neither were counted.

  • Same issue here. I have done 4 of the 5 orders and nothing has counted. Merge Academy seems to jave a lot of problems with daily challenges. 

  • lpuy49fko's avatar
    lpuy49fko
    Seasoned Newcomer
    5 months ago

    I completed 2 orders in classic mode and 4 in sugar rush and mine is reading that I've only done 1 classic order in total!  Not a good start Pogo!

  • Same for me! I've completed 3 in Sugar Rush and 1 in Classic Mode, only got credit for the 1 in Classic. I'm at the end of Level 2, it's hard to get 1 order completed in 2 weeks, let alone 5 in one day.

  • Seems like this is occurring quite frequently in these events. I had a daily badge a few days ago of complete 2 orders and it didnt register the 2nd one. Luckily I was close to a 3rd and was able to complete it. But the sugar rush orders are not counting now and ive used up the 2 on classic mode I had. Seems like another fail on Merge Academy.

  • I am having the same problem.  The daily challenge says to complete 5 orders in Classic or Sugar Rush mode.  I was able to complete 4 in Sugar Rush mode.  I completed an order in Classic mode.  I only got credit for the Classic Mode, and like the previous person said, I am at a level that I will not be able to complete 5 orders in Classic Mode in a day.  Please give credit for the Sugar Rush orders being completed.

  • Well, I did clear cache today, in hopes that it would fix things; it did not.  I've continued to play and now have cleared 3 orders in Sugar Rush and 2 in the classic game; my daily's progress shows 2/5, so it appears to only be counting classic orders filled.  The text for the daily says that both event and classic orders should count.

    I think you all fixed something while I was gone and that's how I got the daily a couple days ago, but this might not be the same problem.

    Others in chat report the same problem, that they have filled orders in Sugar Rush and not gotten credit.  Note that  no one has said they are getting credit for filling orders in Sugar Rush.

  • Not counting earned bought orders.   Have had at least 10 orders and only counting 2.   Please fix.

  • abbycattx​ 

    This is happening again with today's 5 orders goal.  I completed 2 orders in the new Sugar Rush event, but the progress for the badge still shows 0/5.  In chat, 3-4 other people are reporting the same thing.

    I have done a lot of badges in Pogo over the years and quite a few others that involved orders and they've always counted in the past.  I don't know why it would stop now, for me and others.

    I'm using a Mac running macOS Tahoe 26.2 and using Firefox 146.0.  I'm hoping the credit shows up on its own like it did last time.  I'm too tired to go thru all your debugging steps and doubt they would help.  Maybe later if the credit doesn't show up on its own.

    PS  Just asked in the chat room if anyone is getting credit; there are 13 people there and only one answered yes; she has gotten credit for an order in the classic game but got no credits for orders the new Sugar Rush event.   About 7 people replied and all are missing credit.

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