No reward for completing a sticker book page in Merge Academy

I tried to chat on the EA help page and I just keep going in circles with the chat.  It keeps asking me the same question over and over again with no way to write in to EA.  I am missing 180 energy rewards and 30 coins from completing the School Items Sticker Album and my daily reward of 50 energy didn't come through either. 

Why is it that any time I receive coin or energy gifts (example today the free gift was 50 energy) they are never credited to my game. 
Very annoying. 

Sorry to hear about your issue also.  I hope they put my coins in the bank.  

Playing merge academy and I completed two orders this morning that should have awarded me 100 and then 120 coins but nothing happened.  Then I spent some coins and those were deducted.  I also was awarded 5 coins in the other element of overall game play but those didn't credit either.  What is up?  Thanks, BR

250a568070a94f27​ 

Hello! I moved your comment to this post, where our EA Community Manager EA_Lanna​  addressed this concern. 

Please know here in EA Forums they cannot award our accounts with specific items or make changes to our accounts. This is strictly done though EA_Help for privacy and security due to being in a public forum.  

If for some reason EA Help is not able to address your concern, please reach out to Pogo_Sconnie via Pogo email to explain your concern and for further guidance. 

"I know things happen, but leaving anything on forum seems to be ignored and never addressed."

I’m sorry you’ve had this experience. I’ve gone through your posts, and it seems some concerns have already been addressed for players. If there’s anything specific you still need help with, I’m happy to assist or point you in the right direction.

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Hope this information helps and Happy Merging 🌷🐈‍⬛

You're a great ambassador for POGO, maybe you can help with not getting the rewards when you complete a section of the book, like enchantments, received nothing when completed, or animals, received nothing.  I know things happen, but leaving anything on forum seems to be ignored and never addressed.

I also have had this happed, with the 300 star,  did not get a 5 star  not  yet owned,   and fear this is the only way to complete the full album,  without purchasing multiple energy and coins.

Thanks to GritySuesue1, I went back and checked the info about the Star Vault in the Sticker Album.

For 100 stars it says, "Guarantees a tier 3 sticker you don't own yet!"

Here is the screen shot from Monday. I was disappointed that I got three duplicates and didn't even realize I was supposed to get a 3 star sticker, but did not.

i too have not received credit for completing the enchanted items in the sticker book, when we don't get the credit, it makes it near impossible to complete the event, not to mention when you hide a key component needed to progress in completing the challenges very early on in the game kind of ruins the enjoyment.  You did it with the tackle box, now the candy.