Pogo Chat Issues - December 2025

I've been having that same problem for over a week now. I'm unable to type anything. My Message Icon shows me that there's several messages out there, but I'm unable to read them, nor am I able to type anything either. This New Pogo has not been right every since this updated version.

[Admin - moving to Pogo board and updating thread title]

Having the same issue as well. What ever i type comes back with ######

cameron7298​ 

Hello! Normally when players get banned upon logging in, they will see a Big Red Alert of the ban warning and the reason why (it won't let you access the site at all). Additionally, you would've received an email alerting you of the ban. There will be no confusion or uncertainty, you will be completely aware 100% of a ban.

Like our games on Pogo, chat can also receive updates + it has graphics and can also be very sensitive to font size, color or even certain words. Also, sometimes our browser replaces characters with placeholders when fonts or encoding break. A few common culprits behind text showing up as #### include:

• Browser glitches: Cached data or outdated extensions can interfere with how text is displayed.
• Font rendering issues: If the forum/chat doesn’t support the font you’re using, characters may be replaced.
• Forum filters: Certain words, symbols, or formatting can be considered sensitive.
• Encoding mismatches: Text saved in one character can appear as gibberish or blocks.
• Copy‑paste artifacts: Pasting from Word, PDFs, or styled documents can introduce hidden formatting that forums/chat don’t handle well.
• If you or anyone reading this is a Windows 10 user you may no longer be getting updates which could be causing a variety of issues, for more information on this please → Information for Windows 10 Users on Pogo: Understanding Recent Changes | EA Forums - 12897951

I sent a message to a friend and viewed a chat session in a game; at this time, it appears to be working as designed (names have been blocked for privacy).

At this time, I would follow the steps of:

Clear your browser cache and cookies
Old or corrupted cached files can conflict with new game data, leading to incomplete loading or sudden freezes. By clearing this removes outdated data so the browser can load fresh assets without errors!

Update your browser and device
Outdated browsers may not support the latest game scripts or graphics rendering, causing compatibility issues that result in a variety of issues. Updating ensures our devices have a clear pathway to speak with Pogo servers.

Update graphics drivers (Laptop/Desktop only)
Graphics drivers control how your hardware processes visuals. Outdated drivers can misinterpret or fail to render complex animations, leading to stuttering, crashes, etc. ➡️ As gamers we need to look for updates at least once a month, visiting the graphics card vendor’s website to get updates is best.

Please give the troubleshooting steps a try, this very well could be a minor hiccup or blip.

There is a none issue that is being worked on.  Of course no resolution at this time.  I have to speak to 8 people before I got anyone that would help.

cameron7298​ 

They are correct 🙂There is not a systemwide issue at this time, however because of a report they will work to investigation and monitor the issue.

The resolution at this time is to follow the troubleshooting steps as they being to monitor and investigative the situation.

If this continues then we will begin to see service announcements.

YES!!!!!!   All my    chats are  hashtags  only!!!!!

Yes its blocking  every word i  say.  I  just  renewed my  subscription.  Is this what  i get  from  EU  .Fix  it  please  been 2  days now

I am having the same issue. Started today at 10am. I have cleared cache, rebooted computer, tried different browsers, even a different computer, and still everything i type comes back as hashtags. Glad to know it's not just me but a resolve would be nice!

sh0rtstak​ indeedguy​ winecooler​ cameron7298​ coyotehowler999​ setra12345​ 

Thank you for reaching out and posting about your experience. Since multiple players are experiencing this, please share the following:

• What device are you using - Phone, Laptop, Tablet or PC?
• What browser are you using - Edge, Chrome, Safari, Firefox, etc.?
• What Operating System are you using? (See below for how to find this)

For Windows:
Press Windows key + R, type winver, press Enter
Note the exact version (e.g., "Windows 11 Version 22H2")

For Mac:
Click Apple menu → About This Mac
Note the macOS version (e.g., "macOS Ventura 13.2")

For Mobile:
iOS: Settings → General → About → Software Version
Android: Settings → About Phone → Android Version

If you haven't already, please try these troubleshooting steps listed below (especially updating your browser and graphics drivers).

Thank you for helping investigate this!

yes... i have that issue.. cant chat with anyone.. no one is helping.. terrible... we pay good money for this. no one to help om here..