Lindajov10
16 days agoSeasoned Novice
Pogo gems
I am not able to complete any purchase for gems. according to the help people, there is an unfixable bug on their end that does not allow transactions to be completed. So now what?
I am not able to complete any purchase for gems. according to the help people, there is an unfixable bug on their end that does not allow transactions to be completed. So now what?
Hello! Have you tried any of the steps given in this post? Please let us know if these steps are not working for you.
I am having the same problem, also with no solutions, no answers as to how they are trying to solve this problem
I am having the same problem - I wonder how much money they are losing
Thanks for asking. No, not a thing from support either, even with a case number. However, on March 1st something reset and I was able to make a single purchase from each value. Then back to the same error message. It would be nice if someone would actually try to help me. thank you again.
hi lindajov, were you ever able to purchase gems.. now i cant but i dont even make it to the pay screen.. as soon as i click the gems i want it says try again later
thanks, hope yours is fixed
it is now March 1st. Nothing from EA help. crickets........................
no change. no one at EA wants to help. after 20 years this is how you are treated. ignored
I sort of have the same issue. Pogo will not accept any of my credit cards so I have to go through Paypal to purchase gems which will not be happening anymore.
I have a case number and it has been sent up the ladder. EA is not able to complete the transaction when I buy gems. I am very sad they choose to ignore this. I have done everything I possible cand and yet nothing.
Apparently yet crickets here.