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RIEEPSYCHO's avatar
RIEEPSYCHO
2 years ago

POPPIT! Bingo stuck on LOADING... page

https://www.pogo.com/games/poppit-bingo/play I’ve been a member since July 2003. I have never had a problem with POGO until March this year. Still a problem with POPPIT! Bingo. It just stays on t...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi  @RIEEPSYCHO 

 

If you continue to run into issues Please Let us Know: 

  • Screename:
  • Device Make/Model:
  • Which Web Browser (and Version) is being used:
  • Are you getting an Error Message? (If so what is it)
  • What Region are you in?
  • A DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.   

Thanks!   

RIEEPSYCHO's avatar
RIEEPSYCHO
2 years ago

RIEEPSYCHO

HP ENVY dv7 Notebook PC (Upgraded to Windows 10)

GOOGLE CHROME (Chrome 116 Update)

Click on POPPIT! Bingo and the screen shows. Says (LOADING...) and never loads

Wisconsin

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @RIEEPSYCHO, Thanks for this info! To check can you confirm that any extension on your web browser and your security software is not blocking traffic with Pogo?

    • RIEEPSYCHO's avatar
      RIEEPSYCHO
      2 years ago

      Used GOOGLE Chrome

      then Firefox

      then Microsoft Edge

      Did the following with each Browsers

      Turned off;

      Ad Blocker,

      Anti-Tracker, 

      All security software including WIN10

      and Not incognito.

      Added to allowable sites;

      Pogo and Pogo POPPIT! Bingo.

      with HTML

      and www.

      and direct copy and paste the HTML

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