Re: Jet Set Solitaire

I have the exact same issue, and have been through all the possible "fixes". Even EA Help has given up. As I have suggested many times in many places, one of the programmers needs to log in to one of the many accounts having this issue and see for themselves that the device, browser, etc does not matter - the problem is with the site.

It appears to be an account issue.  My wife can not play jetset on any of our 4 computers.   I can log in with my account and play on all 4 of the computers.  

 After selecting the game from the list of games it brings you to the Jet Set Solitaire main game page with the yellow "Start Game" button. After selecting the start game button, the game begins to open up on the page with the word "Pogo" in the middle and the loading % near the bottom. When the game finishes loading the Pogo disappears and a jet with "Jet Set Solitaire" takes its place. The loading % completes and becomes the "Play" button. Normally when you select the play button the jet takes off and the game opens up to the world map listing all the different destination suitcases to choose from and so on. However when I push play the only thing that happens is that the play button disappears and nothing else. The jet doesn't fly off and the screen doesn't load the destination suitcases

That's what happens to me too.  It loads to 100%, the jet is there and moves up and down a little bit, the play button appears and nothing happens, it freezes.  It won't load the maps to play the game.  I was looking at something on the help site, and apparently it is happening to other people too.  I created a different account, and it loads and plays on that account, but not on [edit: email address removed].  It plays fine on [edit: email address removed] game name paycheck410.  I don't want to play it on that account because I will be starting alll over with badges and progress.  Is it possible to transfer my badges and progress to this account, then my problem will be solved.    Thanks