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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Re: Pogo Daily Sudoku - Not getting credit / game freezing

Hey there, @jitteryLinda834. I apologize for the wait.

When you state you are not getting credit, is it for a specific badge or challenge? I'd love to look into this further for you.

As for the game freezing, please give our HTML5 troubleshooting a try and let me know how it goes for you. 

Arrenai 🐱


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2 Replies

  • Bobbie2577's avatar
    Bobbie2577
    5 years ago

    Pogo Daily Suduko keeps freezing. It hasn't been doing that but then all of a sudden today it started freezing. When I get off the computer and go back into the game it brings me back to finish the puzzle it originally freezed up on and then when you complete it and hit continue it freezes again and it won't move to the calendar or anything else. It won't go back to calendar so i can go to the next puzzle to do.

    No matter what I do - it won't stop bringing me back to the same puzzle to complete which is like a few steps and i'm done and then it counts your points and gives me three stars but hitting continue is when it freezes up. It won't even let me X out of that box to go back to the calendar.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Bobbie2577. I'm sorry to hear that. 

    To get started in figuring out what's going on, have you tried the HTML5 troubleshooting linked earlier in the thread?

    Arrenai 🐱


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