EA Staff (Retired)Hey there, @juniejnx. I'm just checking in. Do you still need help?
One thing that I would recommend if you use a PC or Mac to access Pogo, is to run through our HTML5 troubleshooting. Please give that a try and let me know how it works for you.
Arrenai 🐱
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Hi there,
Yes, sorry. I hadn't logged onto Pogo for a couple of days. Frustrated with the issue. I'll try the link you provided, but the issue has now occurred on 2 completely separate computers (like not in even in the same house) and yes, the issue so far seems to be specifically on that level only. None of the other games or levels have given me this issue so far. I just tried to play again and it froze....again.
EA Staff (Retired)Hey there, @juniejnx.
Thanks for the information. Although you did mention it was on multiple machines, if you can share your Pogo Compatibility Tool system information, just for the Pogo team's informational purposes, it would help a lot.
Arrenai 🐱
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