Re: what happened to the game Pogo Scrabble??
I get the same run around when I contact POGO about Scrabble. No help at all.
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @lavonnejane1943.
Please understand the changes taking place within Pogo are due to Java and Flash being phased out across the Internet. However, the team is working hard on new features and games.
As for SCRABBLE ending in June 2020, that is only for the mobile and Facebook versions of SCRABBLE which is not connected to Pogo. Pogo will continue to offer SCRABBLE for everyone to enjoy well into the future.
If you'd like to troubleshoot the issues that you're having with SCRABBLE, I'll be happy to help. Have you tried the HTML5 troubleshooting page yet?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
Arrenai, you said you wanted to help me with my Scrabble issues: Let me see if I can name them all. What is frustrating now is I will be in a rated game and my opponent who happens to be losing, leaves the game; I could have put 30-45 minutes into that game and all is lost. Why doesn't my score increase if someone leaves the game? A lot of the times, the game freezes and I can't play until I pass so I lose a turn due to something that is not right with your system. Sometimes even passing doesn't clear it up and here again, game is not playable after I have put a lot of time into it. Other issues: Sometimes letters scramble all over the board and that game is lost. Are you doing away with minis? I can't connect with a friend and play. These are just a few of the issues that should be cleared up. Sometimes this phrase pops up on the game "time is up, you will be penalized" ~~ yikes, and it is not even my turn. How could my time be up if I am not my turn ~~ game freezes so I have to pass. These are not just my concerns. I hear from a lot of the players they have the same issues and we are ready to pull our membership. I hope you can help. Thank you, Lavonne
- EA_Arrenai
Hey there, @lavonnejane1943.
Regarding many of those issues, they are tech related. Have you given the HTML5 troubleshooting a try that I linked you prior? If so, how did it go?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
No that is all too confusing for me ~~ Is this your way of saying that when a "loser" leaves the game, and I am ahead that my score should increase (whether playing with a robot or the game folds due to inactivity). I'm still there why should I be penalized for putting so much time into a game and finding at the end of my game, it was all a waste of my time. And, as I said before all the players that communicate during a game, have the same issues.
- EA_Arrenai
Hey there, @lavonnejane1943.
For the troubleshooting, if there is a specific part you're stuck on, please let me know and I'll be happy to walk you through it.
As for the scoring when someone leaves, it should not negatively affect you if someone else bails early.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
