Re: what happened to the game Pogo Scrabble??
I get the same run around when I contact POGO about Scrabble. No help at all.
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @lavonnejane1943.
Regarding many of those issues, they are tech related. Have you given the HTML5 troubleshooting a try that I linked you prior? If so, how did it go?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
No that is all too confusing for me ~~ Is this your way of saying that when a "loser" leaves the game, and I am ahead that my score should increase (whether playing with a robot or the game folds due to inactivity). I'm still there why should I be penalized for putting so much time into a game and finding at the end of my game, it was all a waste of my time. And, as I said before all the players that communicate during a game, have the same issues.
- EA_Arrenai
Hey there, @lavonnejane1943.
For the troubleshooting, if there is a specific part you're stuck on, please let me know and I'll be happy to walk you through it.
As for the scoring when someone leaves, it should not negatively affect you if someone else bails early.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
As far as scoring, yes it absolutely does negatively effect me. When someone leaves game, it should be automatic forfeit. I am left hanging (sometimes robot jumps in ~ sometimes not) either way my score does not increase if I have won the game. Thank you.
Other issues, sometimes game freezes and cannot play until "Passing" and sometimes it requires multiple passing. In the meantime, the opponent can play leaving me with no chance to score any higher until the glitch is resolved. Most players just ditch the game when this happens to them. This also effects my score or any other player that is having same issues. There are a lot of glitches in this game.I appreciate your trouble shooting offer ~~ I am not sure how to set up with you for you to guide me through troubleshooting.
- EA_Arrenai
Hey there, @lavonnejane1943.
We can walk through the troubleshooting in this thread if that's fine. There's a few different steps in there, such as closing and reopening your browser, clearing your cache, and checking your system specs. Is there a specific header or two that you're having trouble with?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
