Re: what happened to the game Pogo Scrabble??
I get the same run around when I contact POGO about Scrabble. No help at all.
Forum Discussion
No that is all too confusing for me ~~ Is this your way of saying that when a "loser" leaves the game, and I am ahead that my score should increase (whether playing with a robot or the game folds due to inactivity). I'm still there why should I be penalized for putting so much time into a game and finding at the end of my game, it was all a waste of my time. And, as I said before all the players that communicate during a game, have the same issues.
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @lavonnejane1943.
For the troubleshooting, if there is a specific part you're stuck on, please let me know and I'll be happy to walk you through it.
As for the scoring when someone leaves, it should not negatively affect you if someone else bails early.
Arrenai 🐱
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As far as scoring, yes it absolutely does negatively effect me. When someone leaves game, it should be automatic forfeit. I am left hanging (sometimes robot jumps in ~ sometimes not) either way my score does not increase if I have won the game. Thank you.
Other issues, sometimes game freezes and cannot play until "Passing" and sometimes it requires multiple passing. In the meantime, the opponent can play leaving me with no chance to score any higher until the glitch is resolved. Most players just ditch the game when this happens to them. This also effects my score or any other player that is having same issues. There are a lot of glitches in this game.I appreciate your trouble shooting offer ~~ I am not sure how to set up with you for you to guide me through troubleshooting.
- EA_Arrenai
Hey there, @lavonnejane1943.
We can walk through the troubleshooting in this thread if that's fine. There's a few different steps in there, such as closing and reopening your browser, clearing your cache, and checking your system specs. Is there a specific header or two that you're having trouble with?
Arrenai 🐱
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Why is it not considered a forfeit when someone leaves the game before completion? I played three games today and just towards the end, the opponent left the game; left me hanging. I am being penalized because I choose to stay in the game and not be a quitter. Why isn't there some way to penalize these quitters? This goes on day after day along with all the other glitches in this game. You folks have offered me assistance to try to work out the problems. Please tell me how you can help me work this out? Thank you.
[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]
- EA_Arrenai
Hey there, @lavonnejane1943.
Thanks so much for your feedback regarding the ratings and how they behave. I'll be sure to pass it along to the Pogo team.
Arrenai 🐱
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From your experience, what do you think the POGO team will do about this issue? This is totally unfair the way this system is presently set up. Thank you.
- EA_Arrenai
Hey there, @lavonnejane1943.
I'm not able to speculate, but rest assured that they are listening, especially on issues like this. Any changes or tweaks may also take time as it would affect multiple table games, require discussion, coding, testing, and the like.
Arrenai 🐱
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