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MomsBassetHound's avatar
MomsBassetHound
Rising Traveler
5 years ago
Solved

RESOLVED: Didn't receive the Trizzle Hunnie Badger Weekly Badge?

Why are there so many problems with badges recently?

I completed 2 badges in Trizzle on 3/25, a M&M Badge, and the Hunnie Badger Weekly Badge.

I received my 800 Pogis for completing the Hunnie Badger Weekly Badge. I know b/c my numbers check out, and also b/c that finished tier 6 on the Gold level and I received Cosmik Gold 1 Badge.

I ended 3/24 with 55,900 Pogis and earned 2,100 Pogis on 3/25..200 for the Daily Challenges, 800 for the Solitaire Blitz Hunnie Badger Weekly, 300 for the Trizzle Fairy Tale Collection M&M Badge, and 800 for the Trizzle Hunnie Badger Weekly.

On the top row on the new Pogo homepage it says completed under the Trizzle Challenge, if you arrow to the right. But it does not show the date it was completed like all the other Badges.

If you look on the Hunnie Badger Event page it also shows Trizzle as being completed, but again, no date of completion.

But I was never awarded the Trizzle HB Weekly Badge!

Every other Badge on the top row has a date of completion except for the alternate WCS that I will complete once my Trizzle Badge appears. It's the same if you look at the Hunnie Badger Event page.

I tried going back into Trizzle last night and completed another game, just to see if it pushed the badge out, but it didn't help. I also completed a couple of M&M Badges last night and that didn't help either.

I finished the last Hunnie Badger Weekly Badge about an hour ago.  I received that badge, the Merit Badge for Week 4, and the Hunnie Badger Event Completion Badge.  But still no Trizzle Badge.

I even tried redoing a M&M Badge from 2014 for Trizzle, but that didn't do anything either.

In order to get the Event Completion Badge you need to have completed all 12 Weekly Badges, and that is what it says I did, but I only have 11 of the 12 Badges showing in my Rewards, and my Special Edition Album.

There is nothing that I can do on my end.  I've tried every trick I've learned in 17 years to push out a stuck badge, but nothing has worked. This is something that can only be done by EA/Pogo.  Please figure out what the problem is and give me the badge that I worked for.

Thanks!

Suz

  • Pogo_SpikePoppi's avatar
    Pogo_SpikePoppi
    5 years ago
    @Pogo_SpikePoppit We see your account had a session issue which may have caused the badge not showing on your account.

    We've rectified the issue, thank you for reaching out and have a great weekend!

    -Spike

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