[Resolved] Eset AV, Preventing games from loading
As of today, some games trigger a virus warning and will not load - so far I have run into this with Tri Peaks and Word Whomp. See attached message
Forum Discussion
@teddybear20010 Can you explain why we should make our eset to ignore something flagged as a Trojan? How is this.."Should be good"? That is what I am seeing JS/Packed.Agent H is....a trojan. I am not convinced that this work around is the best option when it sounds like POGO has an issue and it appears to be spreading!
@peachfromplumthis is what Eset Forum has on their forum. If you go to Eset forum and look under malware and cleaning there is a post about Club Pogo games being blocked. I"m only going off of that right now. I'm not advising to do it, it is up to you
@teddybear20010I agree.. I have tried it and got into all games..Not forcing anyone to try it..Just a thought..I got this from ESET themselves, from the community manager He put up pictures on how to do it step by step under ESET Forum. I wouldn't believe that ESET would tell us to release a Trojan and actually tell us how to do it.But what I have been getting advertisements for the last couple of months or so only on Pogo..I can't get rid of them.ESET has been wrong also. They took over a week to fix Bank and Security. I could no get into it .I had to pay bills and had to do it in person. What a waste. Almost did not renew with them either.
Could you put the link out there, so I could try it too. Having the same problems.
@teddybear20010 Thanks, but just because it's on Eset's community forum doesn't mean it came from Eset or an Eset recommendation.. Thanks for mentioning where you got it though. Maybe others are comfortable with this solution, but to me it's a "workaround" rather than an answer this issue. I don't know why Pogo isn't really addressing this, that I can see.
If you go back to the Eset forum this what the Administrators have said The detection will be changed to aggressive so it won't be detected unless you change the detection sensitivity threshold for suspicious applications. So I have tried the games in Firefox and I now don't get that message plus i have deleted the exclusion
got the games back but didn't do anything suggested so I guess they found the problem
