Forum Discussion

4 years ago

[Resolved] Eset AV, Preventing games from loading

As of today, some games trigger a virus warning and will not load - so far I have run into this with Tri Peaks and Word Whomp. See attached message

EA_Illium

EA Staff (Retired)

4 years ago

Hey @overtuwVJmJk

Anti-viruses can sometimes flag our Games and site if they believe they are malicious. As long as you play from Pogo.com and do not use third-party apps or sites you should be able to click past this message.

If your AV is not allowing you to do so, then I would recommend adding an exception for Pogo.com and the games you play.

Thanks!

Hockeynut007xN

Rising Novice

4 years ago

Don't understand what Pogo are saying. Have had Eset for several years and this has only just happened when games were either daily badges or the main 48 badge challenge. Also getting alot of Pogo Server errors.