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bbwrite2day's avatar
5 years ago

Spades - Lost rating on winning game

@hafoxyfishers I lost about 50 points after winning a game. Often my rating changes moving from screen to screen.

This has happened to me since joining Pogo in Feb 2020.

Please advise if this bug is being worked on and how a player can recover points.

Also, can you provide a link to an article detailing how points are awarded?'

Thanks.

[CM edit - Updated title for clarity.]

9 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @bbwrite2day. I'd love to look into what's going on here.

    To help us track down what may be going on here, can you share the following?

    • Your Pogo Compatibility Tool system information. This will help rule out any technical issues when sent to the Pogo team.
    • Date of the last rated game you played
    • Your and your opponent's ratings before the game
    • Your and your opponent's ratings after the game
    • Your rating upon returning to the game in a new session

    This will help us narrow down what's going on. I look forward to hearing from you.

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @bbwrite2day. I'm just checking in. Are you still experiencing rating issues in Spades HD?

    Arrenai 🐱


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  • bbwrite2day's avatar
    bbwrite2day
    5 years ago

    Along with the ratings issue, the interface has many other problems. Most often when I quick Quick Player, the player count is 4/4 but no player names show up on the the Who's Here box. Sometimes they do eventually, but most often one has to go back to Main > Quick Play many times to get a game started. Just doing this can't alter one's rating.

    What are the rating rules when one leaves a table because one or more players vacate and I choose not to play bots?

  • math100a's avatar
    math100a
    5 years ago
    @EA_Arrenai Hi, I am experiencing the same issues, in addition the game freezes, and when I return to the table I lose pts.
  • EA_Leeloo's avatar
    EA_Leeloo
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey @bbwrite2day @math100a,

    Sorry that you're still having this issue.

    Could you send on the information that @EA_Arrenai asked for in the post above:  


    @EA_Arrenai wrote:

    Hey there, @bbwrite2day. I'd love to look into what's going on here.

    To help us track down what may be going on here, can you share the following?

    • Your Pogo Compatibility Tool system information. This will help rule out any technical issues when sent to the Pogo team.
    • Date of the last rated game you played
    • Your and your opponent's ratings before the game
    • Your and your opponent's ratings after the game
    • Your rating upon returning to the game in a new session

    This will help us narrow down what's going on. I look forward to hearing from you.

    Arrenai 🐱


    That would be super helpful! 🙂 

    Thank you!

    - Leeloo

  • I have been loosing rating all day upon winning hands or other team forfit. I went from 1460 to 1407, what is up with this?

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Wingsforever4270.

    If you can share the full information requested in the posts above, it would help a ton in narrowing down what's going on. I look forward to hearing from you.

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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