Forum Discussion

Rosegirl387's avatar
Rosegirl387
New Adventurer
12 months ago
Solved

Stack 'Em not loading

Pogo Stack'Em will not load.  It's been like that for awhile today.  Other games I played on Pogo load. I need to complete a challenge in that game as part of an event, and I still have one more chal...
  • EA_Illium's avatar
    EA_Illium
    12 months ago

    Hey @Rosegirl387 

     

    Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to sign in manually
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, ensure your device meets the Requirements (<-- click here) to play POGO games. 

     

    Thanks and have a Great Day!  

     

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
12 months ago

Hey @Rosegirl387 

 

Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

 

  • Try restarting your device and potential your internet equipment
  • Clear your Web browser Cookies/Cache
  • Check if your device has updates, as well as your web browser
  • Try using your browser Incognito Mode... This may require you to sign in manually
  • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, ensure your device meets the Requirements (<-- click here) to play POGO games. 

 

Thanks and have a Great Day!  

 

 

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