Still an issue with Jungle Gin
To help the team troubleshoot more effectively, it would really help if you could share your specific setup to get to the root of the problem and work toward a fix for everyone, then post under the topic that fits your situation best.
Not all players are having an issue, nor are they having the same issue.
Friendly Reminder: Comments such as "me too!" or "please fix this" are understandable and valid 💫 Providing specifics helps the team move faster!
Pick a topic
- Jungle Gin – No Opponents Appearing / Cannot Join or Host Game
- Jungle Gin - Endless Loading / Spinning Wheel
- Jungle Gin - Cards Not Moving / Unresponsive
Then share your information under the topic:
- Pogo username:
- Date (approximately) when you first encountered this error:
- Device Type:
- OS version:
- Browsers Tested:
- Current Browser Version Number:
- DxDiag File attached: (Yes/No)
- What Troubleshooting steps you've already completed:
- Any issues with other games:
Need help finding the above > How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898
Why fixes are delayed: Unfortunately, the delay is due to lack of player diagnostic information.
Our community plays on phones, tablets, laptops, and desktops using various browsers configured differently. Without specific technical details, the team cannot identify patterns to fix issues quickly. *Plus the end of Windows 10 and heavy upgrades to Windows and Apple devices currently happening for all of us.
Think of it this way: You're a mechanic and 100 people say "my car makes a weird noise" however forgetting to mention:
- What kind of car
- When it happens
- What it sounds like
- Their transmission type
For browser-based games, issues typically stem from specific combinations of:
- Browser versions (Chrome 141 vs 140)
- Operating systems (especially with Windows 10 ending and Windows 11/Apple updates)
- Graphics drivers and browser settings
The game itself is operating and working for some, please help in picking a topic and sharing your device information.
Jungle Gin postings:
- Pogo Sconnie comment on Jungle Gin > Games Forums Home | Service Update - Jungle Gin
- Community Manager EA_Lanna posting > Jungle Gin Issues - Need Info
