[BUG/FEEDBACK] Mass Transit HQ: Delivery Requests for Locked Regional Items

I have 2 cities running trains, for now both are level10, so not too bad, but… on city is lvl80 with no problems, the other is city level18, and has requests of silk, at level 18, you dont have regions,  so you cant buy sell or ceeate silk! Fortunatelly i could pay 10 simcash to change, but if its silk, what other region items can i expect, i think this is a bug, i reported the helpdesk also.

Hello, I have the same problem: I am supposed to transport goods for a region I haven't unlocked yet. It affects two trains. I hope the timer eventually runs out; otherwise, I won't be able to make any further progress.

It did that for lots of us in our Club too. I either had to wait out the timer or use Simcash to get rid of it. Only to have it come right back! 
seems to have stopped now 

I’ve been thinking about the reports from players who are receiving Mass Train delivery  requests for items from regions they haven't even unlocked yet. I am not affected by this myself, but I have a theory about the logic behind it.

My Theory:

As long as a player hasn't unlocked any region, the game might be using the same "randomized  logic" for train orders that it uses for regional currency in the Mayor’s Pass or Event Tracks. Since the system has no "unlocked" anchor point yet, it simply picks a random region from the entire pool. Once you actively unlock your first region, a filter might kick in, limiting requests to the areas you actually own.

To find out if this theory holds water, I need some information from you:

For those receiving requests for "locked" regional items:

1. Have you unlocked any region at all yet? 

2. What is your current City Level?

3. Do you hold regional currency for a locked region (e.g., from pass rewards)?

Without your feedback, this is just a thought experiment—but with your input, we might find  the pattern behind this issue. Thanks for sharing!

I have been getting train delivery requests for locked regions as well, from limestone cliffs. 

1. have unlocked sunny isles and green valley only
2. 62
3. No rewards or items from locked regions

When you get request on items you can not produce: This means you could free-up a new region , what you most probably not have done. Look at your region's : If it shows that a new region could be open: that is the clue !

Thank you for the info! To help me pin down the cause of this logic error, could you check two  more specific details for me?

I am Level 97 and have 4 regions unlocked, including the Limestone Cliffs. Interestingly, I also  had a delivery for Silk recently, but the game required me to use a Construction Wagon for it. According to EA’s official info, Silk is a factory item and should belong to the Industrial Wagon. This shows that the wagon assignments might be bugged or inconsistent.

1. The Wagon Type: Which specific wagon did the train require for your Limestone Cliffs  item? Was it the 'correct' one for that category, or was it also assigned to a completely different wagon type?

2. The Connection: Do you have train stations in your unlocked regions (Sunny Isles/Green  Valley), and are they connected to the outside world (the tracks leading off the map)?

Since you are getting requests for a region you don't own, while I am getting 'wrong' wagon  assignments for a region I do own, comparing our setups (like the outside connections) might show if the train system is ignoring both regional locks and item categories. Thanks again!"

Okay this is getting ridiculous now. All three deliveries are now requiring material from a region that is locked. 

Itold you, i am lvl18 with my city, there are No regions possible! And i will stay at lvl18! (My other city has 4 regions, so i know howit works, tnx)

Ok so move on to something else!, No need to stress so much about a game