Forum Discussion

smadath's avatar
6 years ago

Can't enter SimCity BuildIt, update notification

When I attempt to enter SimCity BuildIt, I get a notification that says, "Hello Mayor! Something truly epic awaits! To gain access to new building, connect to the internet and restart the game to download missing content!"

I am connected to the internet. There are no Updates. I have uninstalled and reinstalled the game, and the Notification is still there.

How do I get back into my City?

3 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, Mayor @smadath. The connectivity error sounds rough.

    When you try to connect to SimCity BuildIt, are you connecting from wifi or mobile data?

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • smadath's avatar
    smadath
    6 years ago

    I'm connecting from wifi, my home router. I'm always connected, so not sure why it says to connect to the internet.

    i see on one of my attempts to connect that it said it was updating while it loaded, but then I ended up with the same notification again.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @smadath. I sincerely apologize for the wait there.

    Do you have the ability to check mobile data to see if it behaves any differently? I'd like to see if there's a difference there.

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

About SimCity BuildIt

Issue with the game? Join our SimCity BuildIt community forum to discuss troubleshooting.8,606 PostsLatest Activity: 20 hours ago