MY CASH WAS GLITCHED AWAY 3x NOW

I have purchased the $4.99 cash on sim city multiple times. The last 3 times I would come back on the game and my money would be gone. I spent way too much money on this game and I really feel like this is an inconvenience. I tried to find a restore purchases feature but they don’t have it. I was supposed to have 150 sim cash after buying the 250 sim cash for $4.99 I can remember how much I had left for the other 2 times because I thought they were just small mistakes. But this has happened 3 times and I’m honestly gonna just delete the game if this keeps happening.