The game does not communicate with the server either from a smartphone or from a computer via Bluestacks. The Internet works fine both there and there.
I don't believe use of Bluestacks is supported. Are you also using an iPhone 11?
Thanks🙂
I've been playing probably for more than a year through Bluestax, in my main city there are about 1.600.000 citizens. Communication problems started a couple of days ago. The "smartphone" is not an Iphone, it is Lenovo Tab M7
Have you already tried to download and use a different browser, i.e. Opera, Firefox or Chrome? I'll admit my technical knowledge is limited.
I'm going to tag @PinnacleValley. He's quite good at solving more difficult technical issues.
You may also want to consider submitting a report/ticket via in-game support at:
https://simcity-buildit.zendesk.com/hc/en-us/requests/new
Best of luck to you!
