Forum Discussion

PetrPuck's avatar
9 days ago

SCBI crashes when I go to Green Valley Region. Other regions work fine.

Ever since the second to last update, my game loads Green Valley 80% & then the game crashes. Please help! I have several commercial buildings there & I can't make half of my stuff anymore!

7 Replies

  • @PetrPuck I have Green Valley, Frosty Fjords & Cactus Canyon unlocked. Only Green Valley has an issue loading.
  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Novice
    8 days ago

    Try loading the game while offline and try to rescue your commercial buildings at least.

  • PetrPuck's avatar
    PetrPuck
    8 days ago

    I've tried offline & it still crashes every time

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Novice
    8 days ago

    Have you checked for updates to your operating system?

    Deleted the game's cache?

    Updated anything else that has available updates?

    Restarted your device?

    Basically the usual questions that support will ask you if you contacted them about your issue.

    They will probably suggest that you save your progress and delete and reinstall the game too 🤔 

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Novice
    8 days ago

    It looks like you're gonna have to contact support then and raise the issue with them.

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