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Kbear604's avatar
Kbear604
Not applicable
10 years ago

Trade Depot not clearing

My Trade Depot won't clear for items that are already sold...I even tried to delete them, and it won't let me, stating "Items already sold can't be deleted"...but they also don't show as sold, so I c...
Anonymous's avatar
Anonymous
Not applicable
10 years ago
I'm having the same problem. My wife and I share a lot of items and make stuff for each other (I'm a good husband) and she goes to my trade Depo and it shows it as empty, yet my Depo is completely full of stuff that just won't sell. I am even trying to sell scuba masks and such but they just sit there saying advertised. Grrrrr EA sort it out.
Anonymous's avatar
Anonymous
Not applicable
10 years ago
Try to delay delete an item, see if I says that it is already sold.
I think it is interesting that so many people get this problem at once...
  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    This is the reply I got back when I contacted them,

    Hi Mayor,

    I'm sorry you've been having these issues with your Trade Depot. Our team has been actively investigating the cause as a priority.

    The Trade Depot relies on online communications to ensure the latest information is relayed between the buyer of your items, our servers and your Trade Depot. If there's a problem somewhere with connectivity (e.g. you were offline at the exact moment the item was purchased by another player or Mayor Daniel or our servers were not able to connect to your game for any reason) it can result in a slight delay updating your Depot, so the items can appear "stuck"! However, it should only take a maximum of 72 hours before the items are successfully cleared from your shelves again.

    Our apologies for this inconvenience and thank you for your patience. We are constantly working on improvements in the game and Trade Depot, we appreciate you letting us know.

    If you have any other questions or concerns do not hesitate to contact us.

    • Anonymous's avatar
      Anonymous
      Not applicable
      10 years ago
      Well, I guess I have to wait for another 48 hours then...
      • Anonymous's avatar
        Anonymous
        Not applicable
        10 years ago
        That's not very good at all
    • Anonymous's avatar
      Anonymous
      Not applicable
      10 years ago

      "Only 72 hours".........thank god it's "only" 72 hours. Don't know what I'd do if it was any more.  BTW....Same problem as everyone else on this thread.

    • Anonymous's avatar
      Anonymous
      Not applicable
      10 years ago

      how did you contact them?

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