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Panziix's avatar
Panziix
2 years ago

EA Play removed SimCity Collectors Edition from Library

I used to have SimCity Collectors Edition in my library. This was a physical copy, with the code added to my account. I had EA Play active at some point this year, and played the game. Now I have re...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Panziix , if this issue is still happening it could be because you have two versions of the game installed on your computer, the purchased version and the EA Play version. Try to reinstall completely the game first to see if that changes anything.

If not, you may need our advisors to disable the EA Play version to make sure it can't cause this issue in the future: https://help.ea.com/en/help-home/

Good luck!

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