Sim City 2013 Multiplayer: friend's city is completely empty
Hi everyone,
My friend and I are trying to play SimCity 2013 multiplayer, but we've hit a game-breaking bug and are looking for help.
TL;DR: Our cities don't sync and always appear as empty plots (ghost cities) to each other. This happens on every server we try (EU, NA). We also found a major time desync between our games.
The Problem
When we play in a region together, the following happens:
- I can see her city name on the correct plot, but the city itself is just an empty field.
- She sees the same thing for my city: an empty plot with the correct name.
- Visiting each other's city just loads an empty map.
System Details
- We are playing on PC, launching through the EA App.
- I am playing via PC Game Pass (which includes EA Play).
- My friend owns the game directly on the EA App.
What We've Already Tried
- Waiting for over an hour for the game to sync.
- Restarting the game and the EA App multiple times.
- Sending money to force a sync (my game said "Success," but the money never arrived).
- Creating brand new regions on different servers (EU East, NA East). The bug happens every single time.
Key Clues We Found
- Partial Sync: Basic info like city names syncs correctly, but the actual city data (roads, buildings, etc.) does not.
- Time Desync: We discovered our games are running on different timelines inside the same region. For example, my city was in "August, Year 1" while my friend's was in "January, Year 1."
Has anyone run into a bug like this before, especially the time desync issue? Are there any known fixes we haven't tried?
Any help would be appreciated. Thanks.
EDIT/UPDATE: The Final Nail in the Coffin
For anyone following this, I just performed one final test. I tried to use the in-game feature to "Transfer Multiplayer Region to Single Player" to see if I could at least save my own city. The result was exactly what you might expect: the process got stuck on an infinite loading screen. Specifically, it hung while trying to download my friend's city data. This confirms the data for her city is not just invisible, but so fundamentally corrupted or incomplete on the server that it cannot even be packaged for a download. The "ghost town" is, for all intents and purposes, a ghost file on EA's servers. From all regions.