Forum Discussion
Arghurous
7 years agoRising Newcomer
I tried it, and it failed! This time the beginner tutorial won't load or run!
BlackjackWidow
7 years agoHero (Retired)
Hi @arghurous - if you're having trouble with the tutorial, try repairing your game through Origin.
Exit SimCity. In Origin, right-click the SimCity icon and choose "Repair Game". Origin must be online to see this option. Once it completes and says the game is ready, try again.
In addition:
- Set SimCity.exe and Origin.exe to "Run As Administrator", and that they are added to your antivirus and firewall exception lists
- If you have BitDefender or MSI's sound program Nahimic II, disable or uninstall them. They are known to block SimCity.
- Make sure your PC has the latest sound and graphic drivers, and that Windows is patched and updated
- SimCity doesn't play well with 4k or dual monitor settings, so check your graphic settings: adjust to 1080p resolution or lower, change your monitor settings to single mode
If you still have trouble, reply back with any error messages and attach a copy of your dxdiag. How to DxDiag
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