My skate 4 account randomly reset.

I logged onto my skate 4 account today and it was completely reset, making me do the tutorial again with none of my rewards from the previous 36 hours I have logged on the game. I have looked at getting support for it but there's nowhere I can go to actually speak to a real person about the issue. I haven't logged on and played since December 3rd until today when I found this problem. 

Anyone else had this problem? If so did it get fixed?