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Gregortomas's avatar
Gregortomas
Newcomer
4 days ago
Solved

shop error

Hello, I want to ask why I can't open boxes when I have coins. And if so, how can I fix it? Thank you in advance for your answer.

  • Hey there,

    This is a known issue and, as stated in our Community-Raised Issues thread, it is being investigated.

    Meanwhile, you can try the workaround to solve your problem.

    • Content Duplicate Product Boxes appearing for all three neighborhoods in the store with an “Insufficient Funds” error if opened. | Boxes Blocked
      • Workaround: Traveling from San Van to Isle of Grom or vice versa resolves this

    -Groguet

1 Reply

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey there,

    This is a known issue and, as stated in our Community-Raised Issues thread, it is being investigated.

    Meanwhile, you can try the workaround to solve your problem.

    • Content Duplicate Product Boxes appearing for all three neighborhoods in the store with an “Insufficient Funds” error if opened. | Boxes Blocked
      • Workaround: Traveling from San Van to Isle of Grom or vice versa resolves this

    -Groguet