How to unlink Xbox account from a disabled EA Account?
I was searching through the forums and found somebody with a somewhat similar issue to mine, but it didn't have the solution I needed.
I am trying to play Skate 3 Online through Xbox Cloud Gaming, but whenever I try to connect to EA Nation, it tells me that I can't and to try again later. When trying to connect my Xbox account to my EA Account, I received an error telling me that my Xbox Account was already connected to an EA account. Only problem is I have no way of getting into the EA account as its an "@disabled.ea.com" account. I have tried reaching out through their customer support and sending out a case, now I am waiting for a response from EA (whenever/if ever that happens). Is there anyway I can try and solve this issue myself or can I somehow reach out to their support team more directly?
Hey @RedSunZ_YT,
For information on linking a new account or unlinking an older account from EA, check out our help articles below. Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.
To unlink an account you will need to be able to log into your EA Account Portal and then navigate to the connected accounts under the "connections" tab.
If you are unable to access the email used on your EA account, try the steps suggested here: I can't access my email address
For additional assistance, you can reach out to our support team with the link below:
Cheers!
