Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug When I try to play any multiplayer gamemode (Strike, Blast, Extraction, Heroes) the screen gets darker for about 10 seconds and a pop up and says "If you keep seeing this screen press and hold the power button for 10 seconds then turn back on and try again. (0x80040900)". I've done plenty of troubleshooting but this issue has been persistent for 3-4 days now
What is your gamertag/PSN ID/EA Account name? Wolf of Kmart
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? First saw it (11/18/2018). Still seeing it (11/22/2018)
What time did you see the bug? (HH:MM AM/PM) 10:00pm
In what game mode did the bug occur? Blast
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Attempt to join any multiplayer game.
What happens when the bug occurs? Screen darkens after selecting "Strike" or "Blast" for example. After ~10s a window appears, not allowing me to continue to the multiplayer game
What do you expect to see? I expect to see a loading symbol in the top left corner by my gamertag icon but instead, the window with the error (0x80040900) appears.
Please select your region North America
AMD or Nvidia Model Number ?
I couldn't play on my birthday, helllp
