Battlefront 2 lag on xbox one with good connection

Hi there, @reedsoucy576.

I'm sorry to hear about all the lag you're experiencing! Let's see if we can get that to clear up. First, are you on a wired or wireless connection?

Same here, but on PS4 since BB-8 update.

@JurdaX21 

Do you play on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

I play over wireless connection to my xbox. I have done the power cycle as explained multiple times now with no success, i have wired my xbox and had no success. (I used to work in IT troubleshooting myself and know the usual rundown.)I have done every possible fix or step on my end and i can only be led to believe that there are issues with the servers. 

I have no problems playing other online multiplayer games, even other recent EA titles (NFS Heat). Battlefront 2 seems to be unplayable at the moment. 

If it helps i am in a semi-rural area on Bell Fibe network. 

@reedsoucy576 

Thanks for the details. Would you be able to switch to a wired connection to see if it makes a difference? Wireless is the biggest reason we see lag and disconnects so that would be a good place to start.

Hello @EA_Aljo , 

As previously stated i have already hardwired my xbox and i have not had any ounce of success.

Every game i join is impossible to play due to the almost teleportation of myself and everyone around me in the game.

Ping is showing 21ms to Virginia servers, and my internet connection speedtest is showing i have download speeds of about 22mbps on a good day and 12 on a bad. 

I am very much sure that this is not a problem on my end. 

Again, i have no problems playing need for speed heat online, on ea servers, on the same console... But i cannot play a single match without battling through insane lag. 

@reedsoucy576 

In your previous post you said you play on a wireless connection. Are you saying you briefly tried a wired connection previously?

Also, can you run a UO Trace and screenshot me the results? Instructions here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/. Make sure you run this over the same connection you play on. If that's wireless, move your PC to the same location your console is in. That way we get the most accurate results.

@EA_Aljo 

I had unplugged my PC hardwire and have since been running that hardwired connection on my xbox (for a couple of days now) 

I have not seen any change at all in battlefront 2, or in anyother online games.

I know the network is stable as i can play many other multiplayer games online via both my wired and wireless networks.  

I will run the UO trace but i have no way of running it on a PC with a wireless connection (as i do not have a network card in my pc, nor do i have a usb dongle)

The best i could do is run it on my wired connection (the same cable that was just in my xbox)

I will re-reply with attachments once completed

@reedsoucy576 

Since you're playing wired, running the test on the same wired connection is preferred. Also, just to be sure, have you power cycled everything recently?

@reedsoucy576 Do you have the same problem as me?

And @EA_Aljo I've tried all think you've typed before (even multiple times in past) and I still think this must be some kind of bug. And I'm using a wired connection.

Thanks.