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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Cannot Claim Milestone Rewards

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug Multiple Milestones have completed progress, but do not give the option to claim the reward, and do not show as completed because of that.
What is your gamertag/PSN ID/EA Account name? GRich1022
How often does the bug occur? Occasionally (10% - 49%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/04/2018
What time did you see the bug? (HH:MM AM/PM) 05:45 PM
In what game mode did the bug occur? Starfighter Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Complete a milestone and go back to the main menu to claim the reward.
What happens when the bug occurs? You are unable to claim the reward and, therefore, the milestone does not count as completed.
What do you expect to see? The milestone will show a full progress bar and say "Claim Reward" but not give you the option to claim it. Nothing is yellow like normal, and in between games it will say claim reward but when you go back to the menu it does not let you.
Please select your region North America
AMD or Nvidia Model Number N/A

I have finished 40/41 of the Milestone challenges in the Starfighters section, but 7 of them show that the progress is completed and have not given me the rewards. They say "Reward" in white, rather than showing a yellow "Rewarded" on the milestone, and the "Claim Reward" option is grayed out. I have had this happen before with other milestones, and in Heroes milestones, but after a while, the option to claim the reward appeared. It has been at least a week for some of these. If the game says I am offline, I can go into Milestones and they are yellow and say go online to claim reward, but once I go back online, the option goes away.

  • EA_Atic's avatar
    EA_Atic
    8 years ago

    Hey @Fifstir the issue with milestones should have been fixed. Log in to the game and claim your milestones! 

    @GRich1022 yeah it should been fixed for everyone. 🙂

    /Atic 

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    Have they responded to you yet bro? Or fixed your issue. I’m having the same trouble.
  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    When I logged in like an hour or two ago all of my milestones were fixed, I never heard from them but I heard they’re updating servers or something like that so that it’ll fix for everyone soon
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    8 years ago

    Hey @Fifstir the issue with milestones should have been fixed. Log in to the game and claim your milestones! 

    @GRich1022 yeah it should been fixed for everyone. 🙂

    /Atic 

  • IIKaizum's avatar
    IIKaizum
    Not applicable
    3 years ago

    @EA_Atic if you see this I have the same issue with the milestone “SE-44C sharpshooter” and I cannot claim the reward. 

  • myrsjoe's avatar
    myrsjoe
    Not applicable
    3 years ago

    Same but with secret of takodana ☹️

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