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KalbaR01's avatar
KalbaR01
Not applicable
8 years ago

Can't connect to EA servers - error code 721

Dear EA!

I have a big problem. I have PS4 Pro and I have bought SW Battlefront 2 on friday 17.11.2017. When I installed it on my PS4 and then launch it, it appeared that I was offline - I couldn't connect to EA servers - error code 721. It stays like this till now and I still cannot play multiplayer.

Of course I have checked everything what You have proposed within your "Playstation Connection Troubleshooting", I reinstalled the game, initiated PS4 and done rest of the things proposed by different users within this and different forums. Unfortunately it haven't helped me at all. Moreover I have valid PSN+ status and everything is ok with my account. What is strange is that I have tried my friend's account on my PS4 and it worked - when I logged in on his account I could have connected to EA servers and everything was all right but then I have changed to my account and it was still offline.

I have attached 2 print screen with mine and my friends account. This is the only difference which I have found between ours accounts. As You can see on his "working" account ping center is "Niemcy" which means Germany in English but on mine account ping centers are different - always with aws-something. Maybe this is the case of the problem - any idea?? Please help me with it because I am big fan of SW but I cannot play online, so Battlefront 2 for me is totally useless.

Best Regards

KalbaR01

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    So sorry to hear that brother, so do I. Have done everything the forums have told me still nothing. Keeps giving me the same error 721 or 771 or something. Can't connect since the day I bought it. Hope someone sees this and helps out.

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