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NovaSpartanX's avatar
7 years ago

Capital Supremacy frequently crashes.

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Playing a match of Capital Supremacy the game seems to crash frequently. I've played for most of the day and it's crashed 5 times. It just freezes for a moment and then just exits to desktop. It seemed to happen in about a third of the matches though I don't remember the exact number of matches i've played so it could be more.
What is your gamertag/PSN ID/EA Account name? NovaSpartanX
How often does the bug occur? Occasionally (10% - 49%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 3/26/2019
What time did you see the bug? (HH:MM AM/PM) Whole day.
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Play Capital Supremacy and it should happen.
What happens when the bug occurs? The game just freezes for a second or two then closes out.
What do you expect to see? It's supposed to not crash in the middle of a match that's been ongoing for 45 minutes.
Please select your region North America
AMD or Nvidia Model Number Nvidia GeForce GTX 1060 6GB

So with the main issue people are having with the new mode being that the lobbies are messed up, I seemed to avoid that issue later in the day and instead am having an issue of frequent crashing in some of the rounds and it seems to be exclusive to only that game type. I don't think this issue is specifically affecting me as i'm hearing a lot of people saying the same thing. The game freezes for a second or two and then the game just closes. I've tried repairing the game but it didn't do anything.

This is likely going to be the next major issue after the lobby glitch is fixed so I want to help identify the issue so the team can fix it. If you need me to submit crash reports or anything along those lines let me know how and i'll do so.

45 Replies

  • Product: Star Wars Battlefront II

    Platform: PC
    Please select your region: Western Europe

    Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 3/27/2019

    AMD or Nvidia Model Number: Nvidia GeForce GTX 970 4GB

    I installed the last patch.

    I played 1 hour of capital supremacy today and got no crash at all.

    I will edit if i got crashes again.

    Ty

  • Hi all, my game crashed at least 3 times today during the supremacy. sometimes after 30 minutes, sometimes after 1 hour of playing. This drives me nuts when I spent so much time playing and everything is lost. By saying that it crashes I mean that it closes suddenly without warning.

  • @NovaSpartanX Yeah same here having the same problem I was in a match and while playing it the match just unexpectedly crashed and I had to restart the whole game over again and now it seems that I have lost all audio in the game and it won't seem to start a match I just get kicked out from starting the match and it refuses to load.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    Hey, @Darkorange2794 make sure that all drivers for windows are up to date. 
     
    You can also try to do a clean boot to see if there any programs messing with SWBF2 and turn off any overlay programs for example Discord or Nvidia experience.
     
    Worth to reinstall the GPU drivers for your PC.
     
    Let me know if this works or not for you. 🙂
     
    /Atic

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