Forum Discussion
Hey @officernickwilde @Skewbinston @Anaesthetic_UK´,
We have a list of recommended troubleshooting you can try to solve any performance that you may have. I highly recommend that you try these items out before posting as we will ask you to do this list.
Here is troubleshooting list you can try to get better performance (it’s not guaranteed to work for everyone):
- Tried different graphical settings in the game.
- Use DX 11 if you are using DX 12.
- Run Ccleaner.
- How to use Ccleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
- GPU drivers reinstalled.
- Make sure that all of your drivers are up to date.
- Make sure that windows is up to date.
- Clean boot the PC.
- How to Clean boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- Turn off Origin in-game.
- Turn off any overlay system and programs.
- Turn of Xbox game bar in windows.
- Run Origin and SWBF as admin.
- Add SWBF2 as an exception to any anti-virus/firewall
- Turn off anti-virus/firewall
- Removed SWBF2 exe and then run repair in Origin.
- Remove the SWBF2 document folder in documents and then turn off Origin cloud sync for SWBF2. (it removes settings and it removes the single player and arcade progression)
- Try to do a manual uninstall of Origin.
- Click on the hard way: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
- Reinstall Star Wars: Battlefront 2.
- Try a new windows account with admin priviliges.
If you have network issues follow our network troubleshooting guide.
- Network troubleshooting guide: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
If non of the troubleshooting did not work can you upload a dxdiag.
The information we need:
- We need a Dxdiag from you to see what drivers and hardware you are using.
- What troubleshooting steps have you done to try to solve the performance issue you had with SWBF2?
Thanks for understanding and lets see what we can do to solve the performance issues for you. 🙂
/Atic
- 6 years ago
@EA_Atic I have the same issue. Before the update I had arround 40-60 fps and now i have 15-30. All drivers are up to date.
- 6 years ago@EA_Atic I tried some of your advices but non of them helped. All the drivers are up to date, I optimized the game in the GeForce Experience app, I reinstalled the game, Windows is up to date etc. I am sure something went wrong with the update and that there is a problem in the game and not in my PC (I have no such problems in other games and the PC is just working as it should be...)
- 6 years ago
I have a better idea. Why doesn't EA/DICE fix this broken mess of a patch. I'm getting around 20 fps down from over 100 on a 2080. Did anyone test this update b4 they pushed it out?
- 6 years ago
@Mr_Fulgore : it s very strange u have the same behaviour on CoD 2019 : I tried it yesterday and the game is perfectly smooth with RTX enabled.
asbolutely no problem , unlike swbf2 since last update ☹️
My win 10 is perfectly uptodate and BFV works perfectly too on my rig with dx12 , so I dont think it s an issue with win10 update/dx12 and the game.
I had the issue since the last update swbf2 wednesday , so definetly it s an issue with this update I think.
- Mr_Fulgore6 years agoRising Rookie
Indeed , only my dx12 games had issues it seems, and that weird behavour off my gpu, thats why i was thinking about a windows 10 update,don't forget i was running allready on insider build 1909, expexted for public in november,
To be sure i did the drastic step, clean install win 10 1809, fired up call of duty 2019, problem directly solved
And indeed even with Raytracing on and multiplayer the game plays very smooth, avg 110 with graph settings on max
Will attach the before and after
Wil today also install back battlefront 2 and keep y'all posted....
- 5 years ago
no bro,.. no normal player will do this after he payed 60 euros for it, just fix your game...
I have unplayble fps drops on a samsung ssd, ryzen 7 3700x , 3080 OC, and 32GB, IS UNPLAYBLE "dx 12" ultra everything, single game out of 30 games installed that does this *..
- 5 years ago
Switch to DX11
- 5 years ago
Hi.
I have this issue that in december game was running smoothly for me. And in January something happened... I have maasssiiiveee lags, game is not playable! At all...
How can i check if the game is running od dx12? Or try to switch to dx11 if it is?
Playing game since launch and never had that kind of problem. Got powerful PC, this is not an issue. Tried cleaning, reinstalling etc...
Can someone help me a little?
BR.
- 4 years ago@EA_Atic the fact all this is necessary because yall broke a working game is honestly irritating
- 4 years ago
Thank you! 🙂
- 2 years ago
How did u guys solve it ? Just happened to me today.
Asus TUF a15 2023 (ASUS FA507XV)
AMD Ryzen 9 7940HS
NVIDIA GeForce RTX 4060 Laptop (AD107M/GN21-X4) [ASUS]
32gb ram DDR5 SDRAM quad channel 5600
SSD NVME 2TB Netac 7000
game was running on 2560x1440 165hz
mostly on ULTRA settings and running smoothly all this time till today when I started getting unplayable during gameplays.