Thank you! The problem ended up resolving itself after signing all the way out of my EA account and then back in again, and then restarting the game after that.
—Matt
Community ManagerHey @BigMacSwimmer,
Just to clarify, have you checked the privacy settings for both accounts on this page to be sure you both have the same settings?
As he's able to see you but you can't see him, we'd want to check those settings although this only appears to be happening in this game.
From there you'd also want to double-check that you're both on the latest version of the game. It may help to try a cache clear of the EA app before repairing/reinstalling the game itself to be sure the app hadn't missed any updates.
Thank you! The problem ended up resolving itself after signing all the way out of my EA account and then back in again, and then restarting the game after that.
—Matt
@BigMacSwimmer Well done. Was going to suggest that you sign out. Good catch.
Thanks for using the EA AHQ to discuss and solve your problem. This is going to help others as well!.
Have a great day!.
Hi, I have this problem too
So Do I need to just log out when Im playing, or when?
Community Manager
